Using RPA processes in hospital systems using artificial intelligence

Abstract

The increase in the amount of data to be processed today through hospital systems has led to the use of computer applications to accurately manage processes and decision-making. Robotic process automation (RPA), also known as software robotics, uses automation technologies to mimic back-office tasks of human workers, such as data mining, filling out forms, moving files, etc. Artificial intelligence (AI), the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings. The term is frequently applied to the project of developing systems endowed with the intellectual processes characteristic of humans, such as the ability to reason, discover meaning, generalize, or learn from past experience. This paper will study the aforementioned technologies to realize the process of automatic data generation for hospital systems using E-Albania. E-Albania is the government portal where the public services found in the offices and physical counters of the institutions are offered electronically thanks to the Government Interaction Platform that connects the systems of the institutions with each other. The portal is conceived as a one-stop electronic office where the citizen registers using his identity card and is served by searching and applying for the service he needs. In addition, the use of artificial intelligence in making decisions that will be taken from the data generated by the processes of automation, data generation.